Bring eCommerce into the conversation
Guide users from product questions to purchases
Personalized recommendations that drive actions
Your AI assistant becomes a personal shopper, concierge, and guide all in one. Whether someone’s browsing for a gift, looking for tickets to an event, or choosing a subscription plan, the assistant can ask clarifying questions, understand preferences, and return tailored options in real time.
From product details and pricing to available dates and seating, users can easily compare choices and take the next step – like making a purchase, booking a ticket, or starting a subscription – right within the conversation.
Connect directly to your commerce stack
The assistant connects to commerce engines like Shopify, ticketing systems, REST APIs, GraphQL, and Model Context Protocol (MCP) to handle transactions across industries.
Users can search and filter products, compare options, check availability, add items to their cart, and complete tasks like requesting returns or booking seats. The assistant can even generate PDFs (such as tickets, confirmation pages, or return labels) directly in the conversation.
Whether you sell retail products, event tickets, hotel rooms, or service packages, your assistant becomes a seamless extension of your sales experience.
Real-time support for orders, bookings, and returns
Customers don’t want to call support just to check the status of an order or confirm a booking. With live integrations, your assistant can instantly retrieve updates from fulfillment systems, booking platforms, or CRMs.
From “Where’s my order?” to “Can I reschedule my appointment?”, users get answers fast. The assistant can also guide them through returns, exchanges, cancellations, or other common workflows, reducing support volume and improving satisfaction.