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We’re excited to announce our new partnership with Sengo, a digital consulting agency that helps brands choose, integrate, and scale the right tools to manage content and deliver standout digital experiences.

Sengo specializes in CMS and DXP platforms, guiding organizations through migrations, composable architectures, and performance optimization. Their team of experts supports brands across industries in creating scalable, high-performing digital platforms. By partnering with ai12z, Sengo can now bring AI agents, AI search, and automation directly into those digital experiences.

AI agents as the next layer of digital experience

Just as CMS and DXP platforms became the foundation for digital strategy, AI agents are now becoming the interaction layer between users and brands. These agents act as a digital concierge on websites and mobile apps, answering questions, guiding visitors through comparisons and forms, pulling in real-time data, and helping them complete tasks.

With ai12z, Sengo’s clients can:

  • Embed AI agents directly into their websites to provide always-on support for visitors.
  • Deploy AI-powered search that returns answers and summaries (not just links) with multilingual support for global audiences.
  • Connect to backend systems like CRMs, booking engines, or eCommerce platforms so visitors can move from just browsing to taking action.
  • Automate common workflows such as booking a meeting, processing a return, or generating a document.
  • Bring these AI capabilities across industries from higher education and financial services to entertainment and government.

By combining ai12z’s AI agent platform with Sengo’s expertise in CMS and DXP strategy, brands can shorten implementation timelines and achieve more value from their digital platforms. Sengo brings the strategic and technical expertise to integrate complex CMS/DXP environments, while ai12z provides the AI agent layer that takes those environments from static content delivery to interactive and personalized digital experiences.

[WEBINAR] See what’s new in AI Visibility & Optimization: September 2 | 10 AM ET