We’re excited to announce our partnership with Agility CMS, the enterprise-grade headless CMS known for its ease of use, fast setup, and flexible architecture. Together, we’re making it possible for organizations to go live with AI-powered search and digital...
When interacting with an AI assistant, there are times when an individual will prefer to talk to a live agent. It might be a billing issue (that while an AI assistant can handle this, the individual will still want a live person), a complicated return, or a B2B...
