In this video, we walk through how to create digital assistant forms using ai12z. Access to forms within the digital assistant allows organizations to collect structured information directly within conversations while guiding users through a seamless experience.
Benefits of Digital Assistant Forms
Many organizations use forms to collect information from website visitors, whether for lead generation, event registrations, support requests, or appointment bookings. Traditional forms often require users to leave the conversation and navigate to a separate page, creating additional steps in the process.
Forms can also help organizations standardize how information is collected across different teams and use cases. Rather than relying on free-form conversations alone, teams can define specific fields, required inputs, and validation rules to ensure they receive complete and consistent information. This can improve reporting, streamline follow-up processes, and make it easier to connect submissions with existing CRM, support, marketing, or operational systems. The result is a more structured experience for both visitors and internal teams.
Forms with ai12z
With ai12z, forms can be embedded directly within a digital assistant. This allows users to complete actions while remaining in the conversation, creating a more seamless and guided experience. Organizations can build forms through vibe coding, customize the fields that are collected, and connect submissions to existing workflows and systems.
Unlike traditional website forms, digital assistant forms can be presented at the moment they are most relevant. For example, a visitor asking about an event can be prompted to register, while someone requesting support can be guided through a troubleshooting workflow. This allows organizations to provide more contextual interactions based on a visitor’s needs and intent.
Forms can be used for a wide range of scenarios, including contact requests, product recommendations, registrations, surveys, service inquiries, and support workflows. By combining conversational AI with structured data collection, organizations can gather the information they need while helping users move more efficiently toward their goals.
In this video, we walk through the process of creating and deploying forms within ai12z and demonstrate how organizations can use them to turn conversations into actionable outcomes.