An AI Experience Platform is about time, context, and orchestration
In our last post, we explained how ai12z has evolved from a chatbot to an AI Experience Platform. The future of AI on the web is about designing a complete experience that helps the user move forward quickly in their customer journey. And that starts with...
ai12z is no longer “just an AI chatbot.” It’s an AI Experience Platform.
For the past couple of years, the market has largely defined “AI on a website” as one of two things: Chat: a conversational assistant that answers questions. Search: a RAG-style experience that finds content and summarizes it. Both are valuable....
How to evaluate AI agents for trust and security
The experiences that AI search and agents (also known as digital assistants) offer on websites will soon become an expected part of digital interactions. Website visitors will increasingly rely on them to find relevant information, complete tasks, and navigate dense...